Effective Date: 21/Dec/2025
At Micro Web Hosting (“Micro Web Hosting”, “we”, “our”, or “us”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and safeguard data when you access our website or use our hosting products and services. By using any Micro Web Hosting services, you consent to the practices outlined in this Policy.
1. Information We Collect
1.1 Personal Information
When you sign up for an account, purchase hosting services, or interact with our customer support, we may collect:
Full name
Email address
Phone number
Billing details
Payment information
We may also collect additional information when you participate in marketing campaigns, surveys, or communicate with us directly.
1.2 KYC Verification Data
To comply with our KYC Verification Policy, we may request and store:
Government-issued identity documents
Selfie/photograph for face verification
Proof of address
Business documents (for organizations)
This information is used strictly for identity verification, fraud prevention, and regulatory compliance.
1.3 Log & Technical Data
Our systems automatically record:
IP address
Browser type
Device details
Access timestamps
Website usage patterns
1.4 Cookies & Tracking Tools
We use cookies and similar tools to:
Improve website functionality
Personalize your user experience
Analyze performance and visitor trends
You may choose to disable cookies through browser settings; however, certain features may not function properly.
2. How We Use Your Information
2.1 Service Delivery and Improvement
We use your information to:
Set up and manage accounts
Process payments and billing
Provide support and service enhancements
2.2 KYC Verification & Compliance
KYC data helps us:
Confirm customer identity
Prevent fraudulent activities and misuse
Comply with AML and other legal obligations
Accounts without successful KYC may remain suspended or ineligible for certain services/refunds.
2.3 Communication
We may send:
Service updates
Account alerts
Security notifications
Promotional messages (opt-out available anytime)
2.4 Legal Compliance
We may process or disclose your information as required by:
Law enforcement
Court orders
Regulatory obligations
To prevent suspicious, fraudulent, or illegal activity.
3. Data Sharing & Disclosure
3.1 Trusted Service Providers
We may share information with carefully vetted third parties like:
Payment gateways
KYC verification services
Technical and support partners
These providers are obligated to protect your data.
3.2 Legal and Regulatory Requests
We may disclose data if required by:
Government authorities
Legal proceedings
Regulatory compliance
3.3 Business Changes
In case of merger, acquisition, or asset transfer, we may transfer personal data to the new controlling entity. Users will be notified of any material changes to data handling.
3.4 Law Enforcement Support
We may share information, including KYC data, with authorities when legally required to assist in investigations.
4. Data Security
We implement strict administrative, technical, and physical safeguards, including encryption, to protect personal and KYC data from unauthorized access or misuse.
However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain personal information only as long as necessary to:
Fulfill service purposes
Comply with legal and regulatory requirements
Once no longer required, data is securely disposed of or anonymized.
6. Children’s Privacy
Our services are intended only for users 18 years or older. We do not knowingly collect information from minors. If we learn a minor has provided data, we will delete it promptly.
7. Third-Party Links
Our website may contain links to external sites. This Policy does not apply to third-party websites. We encourage reviewing their privacy policies before sharing any personal information.
8. Intermediary Disclaimer
Micro Web Hosting operates as an intermediary under Section 2(1)(w) and Section 79 of the Information Technology Act, 2000.
We provide hosting infrastructure but do not monitor or control user-generated content.
Customers are fully responsible for their online content and actions.
We will cooperate with authorities if any unlawful use of our platform is detected.
9. Updates to This Privacy Policy
We may modify this Policy whenever necessary. Changes will be posted on this page with the latest Effective Date. Continuing to use our services implies acceptance of the updated terms.
10. Your Data Rights
Depending on your region, you may request:
Access to your data
Updates or corrections
Deletion of personal information
Restrictions on specific processing activities
Withdrawal of consent for marketing use
To exercise these rights, reach out using the details below.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
Micro Web Hosting
Email: admin@microwebhosting.net
Website: www.microwebhosting.net