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Can I upgrade/downgrade my plan?
The answer is yes. You can upgrade or downgrade your plan at anytime. The easiest way is to...
Do you charge VAT?
What is VAT?VAT (Value Added Tax) is a tax on consumption within the EU.Our prices are inclusive...
Do you store credit card information?
We do NOT store any credit card information in our system, when you enter your card details they...
How can I cancel my service?
If you would like to cancel a service or product, please do the following: Login to the Client...
How do I change my payment method?
If you are paying with PayPal and wish to pay with another method instead, you must cancel the...
Paying by SMS
For further info regarding payments via SMS see our website...
PayPal won't let me pay with my balance, PayPal is requiring a card
Sometimes we will require you to have a verified PayPal account if you choose to pay with PayPal....
Refund Policy
If for any reason it is not possible for us to complete one of our services (by service we mean...
What happens if I run out of bandwidth?
If your service uses all of its bandwidth for the month, it will be automatically suspended. You...
What payment methods do you accept?
We accept payment via any of these methods: PayPal Debit/Credit Card Bank Transfer (UK Only)...

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    always been helpful and quick to sort any issues even if not relating to their products or services.
    Since the recent take over the new support team(and old) have been excellent, fast and very polite and friendly cant fault them for their dedication and customer services" Dave King