Knowledgebase

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Backups (4)
Billing (10)
Domains (5)
Exchange (10)
Queries relating to our Microsoft Exchange 2013 Products
FTP (2)
MySQL (4)
Can I upgrade/downgrade my plan?
The answer is yes. You can upgrade or downgrade your plan at anytime. The easiest way is to...
PayPal won't let me pay with my balance, PayPal is requiring a card
Sometimes we will require you to have a verified PayPal account if you choose to pay with PayPal....
How do I change my payment method?
If you are paying with PayPal and wish to pay with another method instead, you must cancel the...
How do I remotely connect to a MySQL database?
On our shared cPanel servers, we block this functionaility to stop people purchasing a budget...
How do I grant a user access to a database?
Login to cPanelLocate and click on the "MySQL Databases" icon under the "Databases" categoryOpen...

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  • "Have been with since around 2008 have had nothing but a great relationship with them,
    always been helpful and quick to sort any issues even if not relating to their products or services.
    Since the recent take over the new support team(and old) have been excellent, fast and very polite and friendly cant fault them for their dedication and customer services" Dave King